FAQ

Q1:What is Luvme Star League?

Luvme Star League is a seasonal member activity where your everyday actions with Luvme are recognized and rewarded.
By shopping, engaging with us, and participating in community activities, you can earn Scores and climb the league ranking for exclusive rewards.

Q2:Who can join Luvme Star League?

All Luvme members can join.
You just need to sign up during the activity period to be included in score tracking.

Q3: What are Scores? Are they the same as membership points?

No.
Scores are only used for the Luvme Star League ranking and rewards.
They are completely separate from membership points and will not affect your points balance or tier level.

Q4:How can I earn Scores?

Scores come from two main areas:

  • Shopping Actions
    Earn Scores based on your total spending during the activity period.
  • Engagement Actions
    Earn Scores by completing specific tasks such as participating in activities, or sharing content.

Each task clearly shows how many Scores you can earn.

Q5:Is there a limit to how many scores I can earn?

  • Shopping Scores can accumulate with your total spending.
  • Engagement Scores have limits of 50 scores per quarter to ensure fairness.

Any limits will be clearly stated in the task rules.

Q6: How often are scores updated?

Your scores are updated fortnightly.
The leaderboard will also be refreshed regularly so you can track your progress.

Q7: What rewards can I get?

Top-ranking members in the Luvme Star League will receive:

  • Exclusive gifts
  • Special titles such as Brand Star or Brand Friend

Rewards may vary by season and will be announced in advance.

Q8:What is the activity period?

Luvme Star League runs on a seasonal (quarterly) basis.
Scores reset at the start of each new season, giving everyone a fresh opportunity.

Q9: Can I join if I miss the sign-up period?

You can join anytime during the activity period by submitting the sign-up form, and your actions will count toward your scores.

Q10: How do I know which tasks can earn scores?

The specific scoring rules will be updated on this page. You can also follow us on WhatsApp & Facebook, where new scoring opportunities will be shared from time to time.

Q11: What if I think my scores are incorrect?

You can contact our customer support or reach out through our community channels (Whatsapp & Facebook). We’ll help review and resolve any issues.

Q1:What is Luvme Star League?

Luvme Star League is a seasonal member activity where your everyday actions with Luvme are recognized and rewarded.
By shopping, engaging with us, and participating in community activities, you can earn Scores and climb the league ranking for exclusive rewards.

Q2:Who can join Luvme Star League?

All Luvme members can join.
You just need to sign up during the activity period to be included in score tracking.

Q3: What are Scores? Are they the same as membership points?

No.
Scores are only used for the Luvme Star League ranking and rewards.
They are completely separate from membership points and will not affect your points balance or tier level.

Q4:How can I earn Scores?

Scores come from two main areas:

  • Shopping Actions
    Earn Scores based on your total spending during the activity period.
  • Engagement Actions
    Earn Scores by completing specific tasks such as participating in activities, or sharing content.

Each task clearly shows how many Scores you can earn.

Q5:Is there a limit to how many scores I can earn?

  • Shopping Scores can accumulate with your total spending.
  • Engagement Scores have limits of 50 scores per quarter to ensure fairness.

Any limits will be clearly stated in the task rules.

Q6: How often are scores updated?

Your scores are updated fortnightly.
The leaderboard will also be refreshed regularly so you can track your progress.

Q7: What rewards can I get?

Top-ranking members in the Luvme Star League will receive:

  • Exclusive gifts
  • Special titles such as Brand Star or Brand Friend

Rewards may vary by season and will be announced in advance.

Q8:What is the activity period?

Luvme Star League runs on a seasonal (quarterly) basis.
Scores reset at the start of each new season, giving everyone a fresh opportunity.

Q9: Can I join if I miss the sign-up period?

You can join anytime during the activity period by submitting the sign-up form, and your actions will count toward your scores.

Q10: How do I know which tasks can earn scores?

The specific scoring rules will be updated on this page. You can also follow us on WhatsApp & Facebook, where new scoring opportunities will be shared from time to time.

Q11: What if I think my scores are incorrect?

You can contact our customer support or reach out through our community channels (Whatsapp & Facebook). We’ll help review and resolve any issues.