Shipping Info

Shipping Methods:

LUVME HAIR utilizes reliable carriers such as USPS, Amazon Logistics, FedEx, UPS, DHL and Royal Mail for global shipping.

Total Delivery Time:

Total delivery time = processing time + shipping time.

Processing Time

After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.

Shipping Time & Cost:

Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events.

About Tax:

Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.

*All additional costs due to recent U.S. customs regulation changes will be fully covered by LUVME. Please shop with peace of mind — we wish you receive your dream wig very soon!

Additional Notes:

Local logistics deliver on business days (Mon. - Fri.).
Ensure your address is accessible and secure for delivery.
Keep your phone on, as carriers may contact you.
Your package may not require a signature.

Scenario	Responsibility
Incorrect personal shipping info or undeliverable address	Buyer
Customs duties in recipient’s country/region	Customer
Buyer’s delivery delay or address modification	Buyer
Cancellation or return halfway for personal reasons	Buyer

Shipping Insurance Refund:

Refunded before shipment: Refunded to the original payment account.
Other cases: Refund eligibility varies.

Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction!