── About Luvme VIP Rewards ──

About Luvme VIP

I. What is LUVME VIP?

At LUVME, we are committed to providing our esteemed customers with an elevated and personalized shopping experience.

LUVME VIP is our way of expressing gratitude and appreciation to you—our most valued customers. By joining VIP, you will instantly enjoy:
· Generous Points Rewards: Earn points with every purchase, which can be redeemed for exclusive gifts or applied as discounts, ensuring exceptional value.
· Exclusive VIP Benefits: Access VIP-only pricing, early access to new arrivals, special birthday treats, and surprise VIP events—all tailored for you.

Through these thoughtfully designed privileges, LUVME VIP ensures every shopping experience with us is luxurious and delightful.

II. How to Join LUVME VIP

Becoming a LUVME VIP member is simple! You can register for free, or if you already have an account, simply log in. Upon logging in, you will automatically become a LUVME VIP member and can immediately start enjoying your benefits and rewards.

III. LUVME VIP Tier

Your VIP tier is determined by your total spending. As you shop, you’ll advance through the tiers and unlock greater rewards—the higher your tier, the more exclusive the perks!
Important Notes:
· After a successful payment, there's a 3-day pending period. During this time, any refund or return requests will not count towards your total spent. Your order and amount will be considered valid after the 3-day period. Once you meet the upgrade conditions, you'll move up to the next tier.
· Canceled or refunded orders will not be counted toward tier eligibility.
· All tiers (except Luvme Fans and Bronze Queen) remain active for 365 days. Upon expiration, your new tier will be recalculated based on your order volume and spending over the past 365 days.
· The rules for maintaining your membership tier are as follows. Meeting these requirements will allow you to keep your current tier.
Silver queen : At least 2 orders in the 365 days
Golden queen: At least 4 orders totaling $400 in the past 365 days
Purple queen: At least 5 orders totaling $500 in the past 365 days

IV. LUVME VIP Benefits

A. Points Discount

Use points as cash! At checkout, apply points to discount up to 10% of your order total. Exchange rate: $1 = 20 points

B. VIP Price

Enjoy higher discounts reserved for VIP members, stackable with points redemption for maximum savings.

C. Monthly Gift

Receive an exclusive code/gift card each month, valid until the end of the month. Rewards are determined by your tier on the 1st of each month—stay tuned for claim notifications.

D. Birthday Gift

During your birthday month, claim a special surprise gift on the LUVME VIP page. The gift depends on your tier on the 1st of the month—ensure your birthday details are updated to avoid missing out!

E. VIP Day (9th–10th Monthly)

· Redeem points for exclusive rewards (codes, gift cards, free wigs, etc).
· Earn double points on purchases. VIP Days are the perfect time to shop!

F. VIP Priority Access Privilege

Get priority access to select products each month, along with special early-bird pricing.

G. Monthly Cover Queen

Join the LUVME Facebook community, share your best looks, and stand a chance to be featured on our website as the Cover Queen—plus earn bonus points!

LUVME Points System

I. What Are Points?

Points = Money! Save more by redeeming points for discounts or rewards.
Note: Your VIP points are valid for one year. Per our points policy, any points earned before the current year will expire at the end of the year.

II. How to Earn Points

· Purchase to Earn Points:
  · LUVME Fans: Earn 1 point per $1 spent.
  · Bronze Queen: Earn 1 point per $1 spent.
  · Silver Queen: Earn 1.2 points per $1 spent.
  · Gold Queen: Earn 1.5 points per $1 spent.
  · Purple Queen: Earn 1.8 points per $1 spent.
· Referral Program:
  · Share your referral link: +200 pts.
  · Invite friends to join VIP: +30 pts per friend.
  · Earn up to 2,000 pts when friends place orders.
  · Join Now: https://shop.luvmehair.com/pages/fission-activity
· Complete your profile: +100 pts :https://shop.luvmehair.com/pages/personal-center
· Join WhatsApp Group: +50 pts.

Notes:
· After a successful payment, your points will be pending for 3 days. After this period, your points will be approved.
· If a refund is granted, the associated reward points will be deducted.

III. How to Spend Points

Redeem points for gift cards, coupons, or Points discounts at checkout (up to 10% off orders). Stackable with codes and gift cards.