Recently, we received feedback from customers reporting an individual claiming to be Luvme's PR manager, falsely requesting fraudulent payments for taxes and shipping fees under the pretext of influencer collaborations. We emphatically state that: THIS IS A SCAM! Luvme would NEVER charge customers for any fees in the name of collaborations.

We are genuinely shocked by this discovery, prompting us to issue this alert. Please be careful to protect your personal information and ensure communications are only through our official email addresses. Our official email addresses use the suffix @luvmehair.com. If you have any concerns or receive suspicious messages, please contact us immediately at customercare@luvmehair.com.

Additionally, we recommend downloading the Luvme App to further protect yourself from potential scams:

For iOS: https://bit.ly/3QwdkN5

For Android: https://bit.ly/3Mi9Qvf

We genuinely appreciate your understanding and ongoing support as we navigate through this issue together. Please know that we are committed to providing a secure and enjoyable experience for all our valued customers.

 

 

 

June 11, 2024 — Luvme Contributor

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