Shipping Methods:
LUVME HAIR utilizes reliable carriers such as USPS, Amazon Logistics, FedEx, UPS, DHL and Royal Mail for global shipping.

Total Delivery Time:
Total delivery time = processing time + shipping time.
Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events.
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Shipping Protection
1. Enhanced After-Sales Protection
Receive enhanced after-sales support for lost or damaged packages, ensuring your order is handled with extra care.
2. Priority Issue Resolution
Enjoy priority handling and faster resolution of shipping-related issues through dedicated support, so your concerns are addressed quickly and efficiently.
3. Real-Time Tracking & Dedicated Support
Access real-time tracking updates along with dedicated customer support to monitor your package’s delivery progress and resolve any transportation-related questions.
*Disclaimer
This Shipping Protection Service is a value-added after-sales service provided directly by Luvme Hair. It is not an insurance product, is not underwritten by any insurance company, and does not constitute insurance coverage. All support and benefits are provided in accordance with Luvme Hair’s after-sales service policies.
About Tax
Sales Tax
For orders shipped within the United States, applicable sales tax may be charged based on your shipping address and local tax regulations. The sales tax amount is automatically calculated and clearly displayed at checkout before you complete your purchase.
Sales tax is required by law and collected on behalf of the government. It is not a fee set by LUVME and does not represent additional profit for the brand.
If an order is refunded, the sales tax will be handled in accordance with local regulations and reflected in your final refund amount.
Custom Fees
In certain countries, customs authorities may charge duties or taxes on imported products based on the item type, quantity, or declared value. These charges are determined by local customs regulations and may vary by country.
Customers are responsible for understanding the customs policies of their own country.
Additional Notes:
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Local logistics deliver on business days (Mon. - Fri.).
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Ensure your address is accessible and secure for delivery.
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Keep your phone on, as carriers may contact you.
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Your package may not require a signature.
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Scenario
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Responsibility
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Incorrect personal shipping info or undeliverable address
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Buyer
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Customs duties in recipient’s country/region
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Customer
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Buyer’s delivery delay or address modification
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Buyer
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Cancellation or return halfway for personal reasons
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Buyer
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Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction!