or 4 interest-free payments of $
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Exclusive
Free Gift
Estimated Delivery(US):
--/--
Shipping Methods:
LUVME HAIR utilizes reliable carriers such as USPS, Ontrac, FedEx, UPS, DHL, and Royal Mail for global shipping.
Total Delivery Time:
Total delivery time = processing time + shipping time.
Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events.
Due to recent changes in destination customs policies, some items may be subject to a 2-3 day delay. We apologize for any inconvenience and appreciate your patience.
About Tax:
Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
Additional Notes:
- Local logistics deliver on business days (Mon. - Fri.).
- Ensure your delivery address is accessible on workdays.
- Keep your phone on, as carriers may contact you.
- Some services may require a signature for delivery.
- If you waive the signature service, we will not be held responsible for any loss or damage to the package once it occurs.
|
Scenario |
Responsibility |
|
Incorrect personal shipping info or undeliverable address |
Buyer |
|
Customs duties in recipient’s country/region |
Customer |
|
Buyer’s delivery delay or address modification |
Buyer |
|
Cancellation or return halfway for personal reasons |
Buyer |
Shipping Insurance Refund:
Refunded before shipment: Refunded to the original payment account.
Other cases: Refund eligibility varies.
Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction!
Shopping Security
At Luvme, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, please feel free to CONTACT US at any time , and we'll prioritize responding within 24 hours.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it.
2. Order Returns
We gladly facilitate exchanges and returns of unused products within 30 days of receipt.
We provide our LUVME VIP members with a specific number of free returns opportunities based on your membership level. Please check the link below to learn more about the exclusive LUVME VIP perks and benefits: https://shop.luvmehair.com/pages/luvmeclub
The provided return label is valid only for shipments within the United States. For non-US customers, we will reimburse your shipping fee based on your shipping receipt accordingly. Please note that you will be responsible for future return shipping fees if your assigned free returns are used up. Customers in the US can purchase a more affordable shipping label directly from us. Returns due to merchant errors, such as shipping the wrong item, are not included in the total free return.
Please kindly note that each order qualifies for a single free return within 30 days of receipt.
2.1 Return Acceptable
For a return or exchange, the product must be in its original condition – with uncut, unbleached hair, unchanged color, and untouched lace (without cutting or secondary trimming). Products, being personal items in direct contact with the scalp, prioritize customer safety and hygiene. Hence, we cannot accept used products for return.
2.2 To initiate a return:
|
Steps |
Details |
|
1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
|
2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). |
3. Order Exchanges
For exchanges, follow the same return process. Our representative will confirm the exchange product and necessary payment adjustments after approving your exchange request.
Once we receive your returned item, we process the exchange, shipping the new item within 3 business days.
4. Refund Processing Time
Refunds will be issued through the original payment channel within 2 business days. Processing times vary by payment method. If the card used has expired, contact the card issuer for assistance.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
How To Care It
Customer Reviews
Based on 528 reviews
95%
(501)
5%
(27)
0%
(0)
0%
(0)
0%
(0)
K
I love it so much. Full of body, holds curls, little to no shedding & true to length ! I will definitely be purchasing more !
This unit was everything that I could have imagined for my special day. My stylist installed the unit for me on my wedding day. It was super soft, curled very well, and it was easy to bleach the knots. I was very pleased with my results. I bought in a 22 inch. The curls fell some later on that night but over all loved it. Don't think about it. Go ahead and buy!
A
I had originally left 1 star review and that was a HUGE mistake! My stylist got a hold of the wig and quickly corrected my negative thoughts. I guess I expected the wig to come out of the box ready to go😫 she said the knots bleached perfectly and look at the pic below❤ it is gorgeous
Product Features
Product Features
Description
Product Details
| Density | 180% |
| Hair Material | 100% Human Hair |
| Last For | One More Year |
| Hair Color | Natural Black |
| Hairline |
Pre-bleached
|
| Can Be Dyed | Yes |
| Straps | Adjustable |
| Cap Size |
Small（Circumference 21.5"）
|
| Lace Type |
Regular Lace
|
| Lace Area | 4x4 Closure Lace |
| Parting | Mid Part |
| Glueless? | Yes, Glueless |
Description
Product Details
| Density | 180% |
| Hair Material | 100% Human Hair |
| Last For | One More Year |
| Hair Color | Natural Black |
| Hairline |
Pre-bleached
|
| Can Be Dyed | Yes |
| Straps | Adjustable |
| Cap Size |
Small（Circumference 21.5"）
|
| Lace Type |
Regular Lace
|
| Lace Area | 4x4 Closure Lace |
| Parting | Mid Part |
| Glueless? | Yes, Glueless |
Customer Reviews
Based on 528 reviews
95%
(501)
5%
(27)
0%
(0)
0%
(0)
0%
(0)
K
I love it so much. Full of body, holds curls, little to no shedding & true to length ! I will definitely be purchasing more !
This unit was everything that I could have imagined for my special day. My stylist installed the unit for me on my wedding day. It was super soft, curled very well, and it was easy to bleach the knots. I was very pleased with my results. I bought in a 22 inch. The curls fell some later on that night but over all loved it. Don't think about it. Go ahead and buy!
A
I had originally left 1 star review and that was a HUGE mistake! My stylist got a hold of the wig and quickly corrected my negative thoughts. I guess I expected the wig to come out of the box ready to go😫 she said the knots bleached perfectly and look at the pic below❤ it is gorgeous
Bonus Points
+ 1
+ 1
+ 44