or 4 interest-free payments of $
with cash app afterpay | klarna | sezzle
Exclusive
Free Gift
Estimated Delivery(US):
--/--
Shipping Methods:
LUVME HAIR utilizes reliable carriers such as USPS, Amazon Logistics, FedEx, UPS, DHL and Royal Mail for global shipping.
Total Delivery Time:
Total delivery time = processing time + shipping time.
Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events.
About Tax:
Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
*All additional costs due to recent U.S. customs regulation changes will be fully covered by LUVME. Please shop with peace of mind — we wish you receive your dream wig very soon!
Additional Notes:
-
Local logistics deliver on business days (Mon. - Fri.).
-
Ensure your address is accessible and secure for delivery.
-
Keep your phone on, as carriers may contact you.
-
Your package may not require a signature.
|
Scenario |
Responsibility |
|
Incorrect personal shipping info or undeliverable address |
Buyer |
|
Customs duties in recipient’s country/region |
Customer |
|
Buyer’s delivery delay or address modification |
Buyer |
|
Cancellation or return halfway for personal reasons |
Buyer |
Shipping Insurance Refund:
Refunded before shipment: Refunded to the original payment account.
Other cases: Refund eligibility varies.
Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction!
Shopping Security
At Luvme, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, please feel free to CONTACT US at any time , and we'll prioritize responding within 24 hours.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it.
2. Order Returns
We gladly facilitate exchanges and returns of unused products within 30 days of receipt.
We provide our LUVME VIP members with a specific number of free returns opportunities based on your membership level. Please check the link below to learn more about the exclusive LUVME VIP perks and benefits: https://shop.luvmehair.com/pages/luvmeclub
The provided return label is valid only for shipments within the United States. For non-US customers, we will reimburse your shipping fee based on your shipping receipt accordingly. Please note that you will be responsible for future return shipping fees if your assigned free returns are used up. Customers in the US can purchase a more affordable shipping label directly from us. Returns due to merchant errors, such as shipping the wrong item, are not included in the total free return.
Please kindly note that each order qualifies for a single free return within 30 days of receipt.
2.1 Return Acceptable
For a return or exchange, the product must be in its original condition – with uncut, unbleached hair, unchanged color, and untouched lace (without cutting or secondary trimming). Products, being personal items in direct contact with the scalp, prioritize customer safety and hygiene. Hence, we cannot accept used products for return.
2.2 To initiate a return:
|
Steps |
Details |
|
1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
|
2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). |
3. Order Exchanges
For exchanges, follow the same return process. Our representative will confirm the exchange product and necessary payment adjustments after approving your exchange request.
Once we receive your returned item, we process the exchange, shipping the new item within 3 business days.
4. Refund Processing Time
Refunds will be issued through the original payment channel within 2 business days. Processing times vary by payment method. If the card used has expired, contact the card issuer for assistance.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
How To Care It
Customer Reviews
Based on 11 reviews
100%
(11)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
C
This unit is perfect in color and in style. The brown blends beautifully with the black love, the way the black peeks out from the brown in the back. It’s straight out of the box does have flyaways, but nothing that can’t be fixed I cut the lace which lays beautifully no glue. I’m in love again!!!!!
M
I bought this wig because I wanted to try something different, I wanted one with color and I can tell you that it was the best purchase I've ever made. It was love at first sight 🥰 You can't see the HD lace, the quality and softness of the hair is spectacular and I just had to cut the lace, put it on and that's it 🤩
L
The quality of the wig is excellent! I opted for the pre-cut lace, and it was perfectly prepared, requiring no further styling. All I had to do was open the box and put it on. It's incredibly convenient and a beautiful wig!
Description
Description
Customer Reviews
Based on 11 reviews
100%
(11)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
C
This unit is perfect in color and in style. The brown blends beautifully with the black love, the way the black peeks out from the brown in the back. It’s straight out of the box does have flyaways, but nothing that can’t be fixed I cut the lace which lays beautifully no glue. I’m in love again!!!!!
M
I bought this wig because I wanted to try something different, I wanted one with color and I can tell you that it was the best purchase I've ever made. It was love at first sight 🥰 You can't see the HD lace, the quality and softness of the hair is spectacular and I just had to cut the lace, put it on and that's it 🤩
L
The quality of the wig is excellent! I opted for the pre-cut lace, and it was perfectly prepared, requiring no further styling. All I had to do was open the box and put it on. It's incredibly convenient and a beautiful wig!
Bonus Points
+ 1
+ 1
+ 44