or 4 interest-free payments of $
with cash app afterpay | klarna | sezzle
Exclusive
Free Gift
Estimated Delivery(US):
--/--
Shipping Methods:
LUVME HAIR utilizes reliable carriers such as USPS, Amazon Logistics, FedEx, UPS, DHL and Royal Mail for global shipping.
Total Delivery Time:
Total delivery time = processing time + shipping time.
Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events.
Due to recent changes in destination customs policies, especially in the United States, some orders may be delayed by 2–5 days. We’re sorry for the inconvenience and appreciate your patience.
About Tax:
Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
*All additional costs due to recent U.S. customs regulation changes will be fully covered by LUVME. Please shop with peace of mind — we wish you receive your dream wig very soon!
Additional Notes:
-
Local logistics deliver on business days (Mon. - Fri.).
-
Ensure your address is accessible and secure for delivery.
-
Keep your phone on, as carriers may contact you.
-
Your package may not require a signature.
|
Scenario |
Responsibility |
|
Incorrect personal shipping info or undeliverable address |
Buyer |
|
Customs duties in recipient’s country/region |
Customer |
|
Buyer’s delivery delay or address modification |
Buyer |
|
Cancellation or return halfway for personal reasons |
Buyer |
Shipping Insurance Refund:
Refunded before shipment: Refunded to the original payment account.
Other cases: Refund eligibility varies.
Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction!
Shopping Security
At Luvme, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, please feel free to CONTACT US at any time , and we'll prioritize responding within 24 hours.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it.
2. Order Returns
We gladly facilitate exchanges and returns of unused products within 30 days of receipt.
We provide our LUVME VIP members with a specific number of free returns opportunities based on your membership level. Please check the link below to learn more about the exclusive LUVME VIP perks and benefits: https://shop.luvmehair.com/pages/luvmeclub
The provided return label is valid only for shipments within the United States. For non-US customers, we will reimburse your shipping fee based on your shipping receipt accordingly. Please note that you will be responsible for future return shipping fees if your assigned free returns are used up. Customers in the US can purchase a more affordable shipping label directly from us. Returns due to merchant errors, such as shipping the wrong item, are not included in the total free return.
Please kindly note that each order qualifies for a single free return within 30 days of receipt.
2.1 Return Acceptable
For a return or exchange, the product must be in its original condition – with uncut, unbleached hair, unchanged color, and untouched lace (without cutting or secondary trimming). Products, being personal items in direct contact with the scalp, prioritize customer safety and hygiene. Hence, we cannot accept used products for return.
2.2 To initiate a return:
|
Steps |
Details |
|
1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
|
2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). |
3. Order Exchanges
For exchanges, follow the same return process. Our representative will confirm the exchange product and necessary payment adjustments after approving your exchange request.
Once we receive your returned item, we process the exchange, shipping the new item within 3 business days.
4. Refund Processing Time
Refunds will be issued through the original payment channel within 2 business days. Processing times vary by payment method. If the card used has expired, contact the card issuer for assistance.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
How To Care It
Customer Reviews
Based on 46 reviews
96%
(44)
4%
(2)
0%
(0)
0%
(0)
0%
(0)
As you can see in my pictures this wig had been through some rough times 😆 It was dry, stiff, and lacked luster. So I washed it with the Luvme shampoo and conditioner system, followed it up with the Renewal Mist and Oil, then used curling rods to set the curls. Now she is as good as new!!
Check out the before and after pictures!
This kit is a must buy if want to bring life back to those dry and dull looking units.
C
Left side is before. Right side is after I used the Hydrating Mist to detangle and soften. Then I used the Hair Oil. Good by to my other products. I got this look without even using any water!! Thank you Luvme ❤️
A
I finally got my hands on the Wig Renewal Hydrating Mist and the Wig Renewal Hair Oil and for me it did not disappoint! I loved that both products had a very light scent and that it didn’t weigh my wig down after they were applied. The hydrating mist made detangling easy and left my wig feeling soft. Even while wet, you can tell it had a nice shine to it. as for the hair oil, a little goes a long way! It was a light weight oil that didn’t leave my wig greasy. I was a bit heavy handed with it when I tried it out on section but it didn't weigh it down at all so I loved that. Even with my crappy flat iron, I was able to straighten my unit without it looking dry and rough. Look no further if you want something for hydration and shine. Pick this set up because you won’t be disappointed 🥰!
Description
Note: It is recommended that you buy it together with other wigs, then you can enjoy Free Shipping on orders over $50!
Net: Wig Renewal Hair Oil (2.7 fl.oz / 80 mL), Wig Renewal Hydrating Mist (5.7 fl.oz / 170 mL)
Description
Note: It is recommended that you buy it together with other wigs, then you can enjoy Free Shipping on orders over $50!
Net: Wig Renewal Hair Oil (2.7 fl.oz / 80 mL), Wig Renewal Hydrating Mist (5.7 fl.oz / 170 mL)
Customer Reviews
Based on 46 reviews
96%
(44)
4%
(2)
0%
(0)
0%
(0)
0%
(0)
As you can see in my pictures this wig had been through some rough times 😆 It was dry, stiff, and lacked luster. So I washed it with the Luvme shampoo and conditioner system, followed it up with the Renewal Mist and Oil, then used curling rods to set the curls. Now she is as good as new!!
Check out the before and after pictures!
This kit is a must buy if want to bring life back to those dry and dull looking units.
C
Left side is before. Right side is after I used the Hydrating Mist to detangle and soften. Then I used the Hair Oil. Good by to my other products. I got this look without even using any water!! Thank you Luvme ❤️
A
I finally got my hands on the Wig Renewal Hydrating Mist and the Wig Renewal Hair Oil and for me it did not disappoint! I loved that both products had a very light scent and that it didn’t weigh my wig down after they were applied. The hydrating mist made detangling easy and left my wig feeling soft. Even while wet, you can tell it had a nice shine to it. as for the hair oil, a little goes a long way! It was a light weight oil that didn’t leave my wig greasy. I was a bit heavy handed with it when I tried it out on section but it didn't weigh it down at all so I loved that. Even with my crappy flat iron, I was able to straighten my unit without it looking dry and rough. Look no further if you want something for hydration and shine. Pick this set up because you won’t be disappointed 🥰!
Bonus Points
+ 1
+ 1
+ 44