How to Contact Luvme Customer Service?
|
|
|
Time to read 4 min
At Luvme, we know that fast, clear support matters just as much as great wigs. That’s why our real human customer service team is available 24/7 to help you with orders, returns, product questions, and more. In this guide, we’ll walk you through all the official ways to contact us and reach a live agent, including email, contact form, WhatsApp, live chat, and more.
Because we support customers worldwide, there may be times when response times are slightly longer during peak periods. We truly appreciate your patience and understanding while our team works hard to reply to every message as quickly as possible.
Who Needs to Contact Luvme Customer Service?
Anyone who needs help before, during, or after shopping with Luvme can contact our customer service team. Whether you are a first‑time shopper trying to choose the right wig, or a returning customer with questions about your order, our real human agents are here to support you. If you’re not sure whether your situation requires customer service, the table below can help you quickly decide when it’s a good idea to reach out to us.
| Situation / Question | When You Should Contact Luvme Customer Service |
|---|---|
| You’re not sure which wig, length, or cap size to buy | When you need personalized product advice before placing an order |
| You placed an order but need to change some information | When you want to update your address, phone number, or items in your order |
| You can’t find or track your Luvme package | When tracking is not updating or delivery seems delayed |
| Your wig is damaged, wrong, or missing | When the package contents do not match what you ordered or arrive in bad condition |
| You want to start a return or exchange Luvme Wig | When you need guidance on the return policy, steps, and correct return address |
| You have questions about refunds or payments | When a refund is taking longer than expected or a payment did not go through |
| You have issues with points, Luvme coupons, or gift cards | When discounts, rewards, or codes are not working as expected |
| You want to give feedback or file a complaint | When you wish to share your experience, concerns, or suggestions with Luvme |
| You need help with your Luvme account or login | When you can’t access your account or need to update your account information |
How to Contact Luvme Customer Service
Luvme Customer Service Email
Email: customercare@luvmehair.com
You can contact our real human customer service team anytime by email. This is the best option for detailed questions, such as returns, refunds, product issues, or complaints. Please include:
- Your full name
- Your order number
- The email address used for the order (if different)
- A clear description of your question or issue
- Photos or videos (for damaged, wrong, or missing items)
- Your preferred solution (exchange, refund, resend, etc., if applicable)
Our team is online 24/7, and we will reply as quickly as possible, especially during busy periods.
Luvme Customer Service Form
If you prefer a guided way to reach us, you can use our official online contact form. Fill in your name, email, order number, and select the type of issue, then describe your question or request in detail. You can also upload images if needed. The form helps send your message to the right team member quickly, so we can understand your situation at a glance. After you submit the form, our customer service team will reply to you via email as soon as possible.
Luvme Customer Service - WhatsApp
WhatsApp: +447846661132
You can send us a message on WhatsApp for quick communication and easy sharing of photos or videos. This is our official WhatsApp account, where real Luvme agents are available 24/7 to help with order questions, delivery issues, or basic product advice. When you contact us, please include your order number and a short summary of what you need help with. We aim to respond fast, but during peak times there may be a slight delay—thank you for your understanding.
Luvme Customer Service - Live Chat
If you need instant help while browsing or shopping, you can use our live chat to talk directly with a real customer service agent. Live chat is ideal for quick product questions, simple order issues, and pre‑purchase advice. Just open the chat box, type your message, and wait for an agent to join the conversation. Our team is available 24/7, but if many customers are contacting us at the same time, you might experience a short waiting period.
Leave a Comment on the Luvme Blog
You can also reach out by leaving a comment on our blog, especially when you have general questions about wig care, styling tips, or feedback on our content. This channel is best for non‑urgent topics, as it is not monitored as frequently as email, WhatsApp, or live chat. Our team reviews comments regularly and may reply directly or guide you to a faster support channel. For any order‑related or urgent issues, please contact us via email, contact form, WhatsApp, or live chat first.
Conclusion
Luvme offers several official ways to reach our real human customer service team 24/7—including email, online contact form, WhatsApp, live chat on our website, and comments on the Luvme Blog. No matter which channel you choose, please share clear and complete information so we can help you faster. During busy times, replies may take a little longer, but we truly appreciate your patience and understanding while we work hard to respond to every customer with care.
Bonus Points
+ 1
+ 1
+ 44