Notice:
Due to our 11th Anniversary holiday (Sept 30 – Oct 6), shipping for some items may be delayed by 2–5 days. Please refer to the product page SKU details for exact delivery times. Thank you for your understanding!
Shipping Methods:
LUVME HAIR utilizes reliable carriers such as USPS, Amazon Logistics, FedEx, UPS, DHL and Royal Mail for global shipping.
Total Delivery Time:
Total delivery time = processing time + shipping time.
Processing Time
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events.
*Shipping for some items may be delayed 2–5 days due to the holiday. Thanks for your understanding!
About Tax:
Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
Additional Notes:
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Local logistics deliver on business days (Mon. - Fri.).
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Ensure your address is accessible and secure for delivery.
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Keep your phone on, as carriers may contact you.
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Your package may not require a signature.
Scenario |
Responsibility |
Incorrect personal shipping info or undeliverable address |
Buyer |
Customs duties in recipient’s country/region |
Customer |
Buyer’s delivery delay or address modification |
Buyer |
Cancellation or return halfway for personal reasons |
Buyer |
Shipping Insurance Refund:
Refunded before shipment: Refunded to the original payment account.
Other cases: Refund eligibility varies.
Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction!