or 4 interest-free payments of $
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Exclusive
Free Gift
Estimated Delivery(US):
--/--
Shipping Methods:
LUVME HAIR utilizes reliable carriers such as USPS, Ontrac, FedEx, UPS, DHL, and Royal Mail for global shipping.
Total Delivery Time:
Total delivery time = processing time + shipping time.
Processing Time
After placing an order, it typically takes 1 business day to process your shipment. If there are issues with your shipping information, we will contact you within 24 hours.
Shipping Time & Cost:
Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events.
Due to recent changes in destination customs policies, especially in the United States, some orders may be delayed by 2–5 days. We’re sorry for the inconvenience and appreciate your patience.
About Tax:
Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.
*All additional costs due to recent U.S. customs regulation changes will be fully covered by LUVME. Please shop with peace of mind — we wish you receive your dream wig very soon!
Additional Notes:
- Local logistics deliver on business days (Mon. - Fri.).
- Ensure your delivery address is accessible on workdays.
- Keep your phone on, as carriers may contact you.
- Some services may require a signature for delivery.
- If you waive the signature service, we will not be held responsible for any loss or damage to the package once it occurs.
|
Scenario |
Responsibility |
|
Incorrect personal shipping info or undeliverable address |
Buyer |
|
Customs duties in recipient’s country/region |
Customer |
|
Buyer’s delivery delay or address modification |
Buyer |
|
Cancellation or return halfway for personal reasons |
Buyer |
Shipping Insurance Refund:
Refunded before shipment: Refunded to the original payment account.
Other cases: Refund eligibility varies.
Should you have any further questions or concerns, please feel free to contact us. We value your satisfaction!
Shopping Security
At Luvme, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, please feel free to CONTACT US at any time , and we'll prioritize responding within 24 hours.
1. Order Cancellation
To cancel an order, contact our Customer Care team within one hour of placing it.
2. Order Returns
We gladly facilitate exchanges and returns of unused products within 30 days of receipt.
We provide our LUVME VIP members with a specific number of free returns opportunities based on your membership level. Please check the link below to learn more about the exclusive LUVME VIP perks and benefits: https://shop.luvmehair.com/pages/luvmeclub
The provided return label is valid only for shipments within the United States. For non-US customers, we will reimburse your shipping fee based on your shipping receipt accordingly. Please note that you will be responsible for future return shipping fees if your assigned free returns are used up. Customers in the US can purchase a more affordable shipping label directly from us. Returns due to merchant errors, such as shipping the wrong item, are not included in the total free return.
Please kindly note that each order qualifies for a single free return within 30 days of receipt.
2.1 Return Acceptable
For a return or exchange, the product must be in its original condition – with uncut, unbleached hair, unchanged color, and untouched lace (without cutting or secondary trimming). Products, being personal items in direct contact with the scalp, prioritize customer safety and hygiene. Hence, we cannot accept used products for return.
2.2 To initiate a return:
|
Steps |
Details |
|
1. Contact Customer Care |
Initiate the return within 30 days, providing reasons and relevant pictures for a swift process. |
|
2. Receive Return Address |
The return address will be provided upon approval of your return request. |
|
3. Process Refund |
Refunds processed within 2 business days post-receiving and inspecting the item(s). |
3. Order Exchanges
For exchanges, follow the same return process. Our representative will confirm the exchange product and necessary payment adjustments after approving your exchange request.
Once we receive your returned item, we process the exchange, shipping the new item within 3 business days.
4. Refund Processing Time
Refunds will be issued through the original payment channel within 2 business days. Processing times vary by payment method. If the card used has expired, contact the card issuer for assistance.
|
Refund Method |
Refund Time Frame |
|
PayPal |
3 business days |
|
Credit/Debit Card |
10 business days |
|
AfterPay |
3 business days |
|
Zip Pay |
3 business days |
|
Sezzle |
3 business days |
How To Care It
Customer Reviews
Based on 48 reviews
94%
(45)
6%
(3)
0%
(0)
0%
(0)
0%
(0)
D
I am a cancer survivor of three years. I’ve bought all my wigs from Luveme for the past three years. But never wrote a review. I think they have the greatest wigs with great prices. The extras that come with the orders are a great customer service touch. are a wonderful. I’ve graduated over the years from a novice to being very proficient in doing my own installs and customizations. However I would say all their wigs are easy to instal.
This latest one I fell in love with, right after I put it on. Very good construction. The cap fit tightly. The combs were in the right places to attach. I love the newer hooks on the adjustable elastic straps. The hair is amazingly soft. The lace melted right into my skin seamlessly without glue. The entire structure is very light weight, but still has amazing volume. The curls are not too tight now too loose. Just enough curl/wave. Please never run out of this unit. Im going to purchase a second one, for when this one has seen its better days. Which will be more than two years. I am in love.
C
The hair is soft and very manageable. The lace for the part was good, could have been better. I would purchase from them again.
S
Very beautiful
Product Features
Product Features
Description
Finished Look
Product Details
| Hair Material | 100% virgin hair from one donor |
| Model Length | 14 inches |
| Last For | one more year |
| Density | 150% |
| Hair Color | natural black |
| Hairline | pre-plucked, more natural |
| Can Be Dyed | yes |
| Straps | adjustable |
| Wig Comb | 4 combs inside |
| Band | elastic band |
| Glueless? | yes, can glueless |
| Lace | Top Swiss Lace |
| Lace Area | 6*4*1.25 inches minimalist lace |
| Parting | left side |
Description
Finished Look
Product Details
| Hair Material | 100% virgin hair from one donor |
| Model Length | 14 inches |
| Last For | one more year |
| Density | 150% |
| Hair Color | natural black |
| Hairline | pre-plucked, more natural |
| Can Be Dyed | yes |
| Straps | adjustable |
| Wig Comb | 4 combs inside |
| Band | elastic band |
| Glueless? | yes, can glueless |
| Lace | Top Swiss Lace |
| Lace Area | 6*4*1.25 inches minimalist lace |
| Parting | left side |
Customer Reviews
Based on 48 reviews
94%
(45)
6%
(3)
0%
(0)
0%
(0)
0%
(0)
D
I am a cancer survivor of three years. I’ve bought all my wigs from Luveme for the past three years. But never wrote a review. I think they have the greatest wigs with great prices. The extras that come with the orders are a great customer service touch. are a wonderful. I’ve graduated over the years from a novice to being very proficient in doing my own installs and customizations. However I would say all their wigs are easy to instal.
This latest one I fell in love with, right after I put it on. Very good construction. The cap fit tightly. The combs were in the right places to attach. I love the newer hooks on the adjustable elastic straps. The hair is amazingly soft. The lace melted right into my skin seamlessly without glue. The entire structure is very light weight, but still has amazing volume. The curls are not too tight now too loose. Just enough curl/wave. Please never run out of this unit. Im going to purchase a second one, for when this one has seen its better days. Which will be more than two years. I am in love.
C
The hair is soft and very manageable. The lace for the part was good, could have been better. I would purchase from them again.
S
Very beautiful
Bonus Points
+ 1
+ 1
+ 44