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Q&A

What are the rules?
1. We will rank our customers according to the amount of money they spend throughout the month of September.
2. At the end of September, we will determine the prizes to be awarded based on the final rankings and distribute the prizes!

How do I participate in the rankings?
As long as you spend in the top 50 of all Luvme Hair customers, you will be ranked!

How often is the ranking updated?

The ranking is updated every 7 days.

How often is the ranking updated?

The ranking is updated every 7 days.

When will the final list of winners be announced?

The final list of winners will be announced on October 23th, EST. Email addresses will be partially covered for privacy. Winners will be notified via email. To claim your prize, contact customer service with your winning email account.

When will the final list of winners be announced?

The final list of winners will be announced on October 23th, EST. Email addresses will be partially covered for privacy. Winners will be notified via email. To claim your prize, contact customer service with your winning email account.

How are the Secret Boxes distributed to winners?

Winners will receive an email reminder about the prize.

Upon winning, contact customer service with your shipping address. Secret Boxes will be dispatched within 10 days.

How are the Secret Boxes distributed to winners?

Winners will receive an email reminder about the prize.

Upon winning, contact customer service with your shipping address. Secret Boxes will be dispatched within 10 days.

How are the gift cards issued?

Gift cards will be issued between October 23th and October 28th, EST. Visit https://shop.luvmehair.com/pages/personal-center to view your gift card. If you haven't received it after October 28th, contact customer service.

How are the gift cards issued?

Gift cards will be issued between October 23th and October 28th, EST. Visit https://shop.luvmehair.com/pages/personal-center to view your gift card. If you haven't received it after October 28th, contact customer service.

Who holds the final explanation rights?

The final interpretation rights belong to Luvme Hair.

Who holds the final explanation rights?

The final interpretation rights belong to Luvme Hair.

How often is the ranking updated?

The ranking is updated every 7 days.

When will the final list of winners be announced?

The final list of winners will be announced on October 23th, EST. Email addresses will be partially covered for privacy. Winners will be notified via email. To claim your prize, contact customer service with your winning email account.

How are the Secret Boxes distributed to winners?

Winners will receive an email reminder about the prize.

Upon winning, contact customer service with your shipping address. Secret Boxes will be dispatched within 10 days.

How are the gift cards issued?

Gift cards will be issued between October 23th and October 28th, EST. Visit https://shop.luvmehair.com/pages/personal-center to view your gift card. If you haven't received it after October 28th, contact customer service.

Who holds the final explanation rights?

The final interpretation rights belong to Luvme Hair.