1.Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
1.1 Information You Give Us
We receive and store any information you provide in relation to Luvmehair Services. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Luvmehair Services.
1.2 Automatic Information
We automatically collect and store certain types of information about your use of Luvmehair Services, including information about your interaction with products, content, and services available through Luvmehair Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Luvmehair Services and other content served by or on behalf of Luvmehair on other websites. Click here to see examples of what we collect.
1.3 Information from Other Sources
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. Click here to see additional examples of the information we receive.
2.For What Purposes Does Luvmehair Use Your Personal Information
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
1)Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
2)Provide, troubleshoot, and improve Luvmehair Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Luvmehair Services.
3)Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Luvmehair Services.
4)Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws.
5)Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
We may use your phone number to communicate with you in order to promote and advertise our products or services subject to your prior consent.
6)Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Luvmehair, and others. We may also use scoring methods to assess and manage credit risks.
3.1 Definition of "Cookies"
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."
1)Recognizing you when you sign-in to use our services. This allows us to provide you with product recommendations, display personalized content, recognize you as a member, enable you to use 1-Click purchasing, and provide other customized features and services.
2)Keeping track of your specified preferences. This allows us to honor your preferences, such as whether or not you would like to see interest-based ads. You may set your preferences through Your Account.
3)Keeping track of items stored in your shopping basket.
4)Conducting research and diagnostics to improve Luvmehair's content, products, and services.
5)Preventing fraudulent activity.
You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.
4.Disclosure of Personal Data
Upon your prior consent,we may make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers.
For the purpose of reasonable implementation or application of this article:
We may share personal data with our affiliates:In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party.
Transactions involving Third Parties: Upon your prior consent,we make available to you services, products, applications, or skills provided by third parties for use on or through Luvmehair Services.
Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of Luvmehair and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Luvmehair, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
However,sometimes it may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16. If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please immediately contact us if you become aware that a child under 16 has provided us with personal data.
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable time frame, and in any event within 30 days.
6.1 What Choices Do You Have
If you have any questions as to how we collect and use your personal information, please contact our Customer Service. Many of our Luvmehair Services also include settings that provide you with options as to how your information is being used.
As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Luvmehair Services.
If you do not want to receive notify or other communications from us, please adjust your customer communication preferences. If you don't want to receive in-app notifications from us, please adjust your notification settings in the app or device.
6.2 What Information Can You Access
6.3 Third-Party Websites and Services
7.Protection of Information
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
We abide by the principles of legality, legitimacy, and transparency, use, and process the least data within a limited scope of purpose, and take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.
We work to protect the security of your personal information during transmission by using encryption protocols and software.We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Luvmehair account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.
8.Additional State-Specific Privacy Disclosures
Note that the implementation details of some of these laws have not yet been finalized. We are always working to better comply with these laws and will update our processes, disclosures, and this notice as these implementing rules are finalized.
9.Changes to this Privacy Statement
We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, or among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.
10.Conditions of Use, Notices, and Revisions
If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us:
Last updated: August 26, 2023.